{"id":71,"date":"2026-07-23T19:24:21","date_gmt":"2026-07-23T17:24:21","guid":{"rendered":"https:\/\/bycarol.es\/?page_id=71"},"modified":"2026-09-19T22:26:37","modified_gmt":"2026-09-19T20:26:37","slug":"politica-de-envios","status":"publish","type":"page","link":"https:\/\/bycarol.es\/pt\/politica-de-envios\/","title":{"rendered":"Pol\u00edtica de env\u00edos"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Pol\u00edtica de env\u00edos &#8211; By Carol<\/h1>\n\n\n\n<h3 class=\"wp-block-heading\">Preparaci\u00f3n de pedidos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Todos los pedidos son preparados cuidadosamente por nuestro equipo en Madrid.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los pedidos realizados antes de las 17:00 h (de lunes a viernes) comenzar\u00e1n a prepararse el mismo d\u00eda laborable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Plazos de entrega<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pen\u00ednsula<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Entrega a domicilio: <strong>1\u20132 d\u00edas laborables<\/strong><\/li>\n\n\n\n<li>Punto de recogida: <strong>2\u20134 d\u00edas laborables<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Canarias<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Oficina de Correos: <strong>2\u20133 d\u00edas laborables<\/strong><\/li>\n\n\n\n<li>Entrega a domicilio: <strong>2\u20133 d\u00edas laborables<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Baleares<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Entrega a domicilio: <strong>3 d\u00edas laborables<\/strong><\/li>\n\n\n\n<li>Punto de recogida: <strong>3\u20135 d\u00edas laborables<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Portugal<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Punto de recogida SEUR: <strong>1\u20132 d\u00edas laborables<\/strong><\/li>\n\n\n\n<li>Entrega a domicilio: <strong>1\u20133 d\u00edas laborables<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Los plazos indicados son estimados y pueden ampliarse ligeramente en periodos de rebajas, promociones especiales, Black Friday, Navidad o por incidencias ajenas a By Carol.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Gastos de env\u00edo<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Los gastos de env\u00edo se calculan autom\u00e1ticamente en el carrito seg\u00fan <strong>destino, peso, dimensiones del pedido y modalidad seleccionada<\/strong>. El importe mostrado antes de finalizar la compra ser\u00e1 siempre el aplicable al pedido.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>El env\u00edo gratuito desde 39,99 \u20ac se aplica \u00fanicamente a Pen\u00ednsula.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para <strong>Canarias, Baleares y Portugal no se aplica env\u00edo gratuito<\/strong> actualmente.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Destino<\/th><th>Modalidad<\/th><th>Precio<\/th><\/tr><\/thead><tbody><tr><td><strong>Pen\u00ednsula<\/strong><\/td><td>Punto de recogida InPost (2\u20134 d\u00edas)<\/td><td><strong>desde 3,86 \u20ac<\/strong><\/td><\/tr><tr><td><strong>Pen\u00ednsula<\/strong><\/td><td>Entrega a domicilio Zeleris (1\u20132 d\u00edas)<\/td><td><strong>4,99 \u20ac<\/strong><\/td><\/tr><tr><td><strong>Pen\u00ednsula<\/strong><\/td><td>Pedidos desde 39,99 \u20ac<\/td><td><strong>GRATIS<\/strong><\/td><\/tr><tr><td><strong>Baleares<\/strong><\/td><td>Recogida en oficina de Correos (2\u20133 d\u00edas)<\/td><td><strong>desde 5,69 \u20ac<\/strong><\/td><\/tr><tr><td><strong>Baleares<\/strong><\/td><td>Entrega a domicilio (2\u20133 d\u00edas)<\/td><td><strong>desde 5,85 \u20ac<\/strong><\/td><\/tr><tr><td><strong>Canarias<\/strong><\/td><td>Recogida en oficina de Correos (2\u20133 d\u00edas)<\/td><td><strong>desde 9,49 \u20ac<\/strong><\/td><\/tr><tr><td><strong>Canarias<\/strong><\/td><td>Entrega a domicilio (2\u20133 d\u00edas)<\/td><td><strong>desde 11,83 \u20ac<\/strong><\/td><\/tr><tr><td><strong>Portugal<\/strong><\/td><td>Punto de recogida SEUR (1\u20132 d\u00edas)<\/td><td><strong>desde 5,99 \u20ac<\/strong><\/td><\/tr><tr><td><strong>Portugal<\/strong><\/td><td>Entrega a domicilio (1\u20133 d\u00edas)<\/td><td><strong>desde 6,27 \u20ac<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Seguimiento del pedido<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Todos los pedidos incluyen n\u00famero de seguimiento.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez que tu pedido haya sido enviado, recibir\u00e1s un correo electr\u00f3nico con toda la informaci\u00f3n necesaria para conocer el estado de tu env\u00edo en tiempo real.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Direcci\u00f3n de entrega<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Por favor, aseg\u00farate de que los datos facilitados son correctos antes de finalizar la compra.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By Carol no se responsabiliza de posibles retrasos ocasionados por errores en la direcci\u00f3n proporcionada por el cliente.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Incidencias en el env\u00edo<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si tu pedido llega da\u00f1ado o detectas cualquier incidencia durante el transporte, ponte en contacto con nosotros en las primeras 24 horas desde su recepci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Puedes escribirnos a:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><a>pedidos@bycarol.es<\/a><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Estaremos encantados de ayudarte.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Pedidos no entregados<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si un pedido no puede ser entregado por causas ajenas a By Carol (direcci\u00f3n incorrecta, ausencia reiterada del destinatario o no recogida del paquete), los gastos ocasionados por un nuevo env\u00edo correr\u00e1n a cargo del cliente.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Nuestro compromiso<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En By Carol seleccionamos cuidadosamente cada prenda y preparamos todos nuestros pedidos con el mismo cari\u00f1o con el que nos gustar\u00eda recibirlos nosotros.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gracias por confiar en una peque\u00f1a marca creada con mucha ilusi\u00f3n.<\/p>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de env\u00edos &#8211; By Carol Preparaci\u00f3n de pedidos Todos los pedidos son preparados cuidadosamente por nuestro equipo en Madrid. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_themeisle_gutenberg_block_has_review":false,"_xspeed_no_cache":false,"_xspeed_expiry_hours":0,"footnotes":""},"class_list":["post-71","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bycarol.es\/pt\/wp-json\/wp\/v2\/pages\/71","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bycarol.es\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bycarol.es\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bycarol.es\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bycarol.es\/pt\/wp-json\/wp\/v2\/comments?post=71"}],"version-history":[{"count":16,"href":"https:\/\/bycarol.es\/pt\/wp-json\/wp\/v2\/pages\/71\/revisions"}],"predecessor-version":[{"id":1857,"href":"https:\/\/bycarol.es\/pt\/wp-json\/wp\/v2\/pages\/71\/revisions\/1857"}],"wp:attachment":[{"href":"https:\/\/bycarol.es\/pt\/wp-json\/wp\/v2\/media?parent=71"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}